Frequently Asked Questions
How long do orders take?
When orders come in the stamps are made, we don't keep a back stock of inventory. Orders usually take between 5-10 days depending on how busy I get.
Confirmation email, how come I didn't get one?
You will receive a confirmation email with an order number when your order goes through. This should happen within a short period of time if not almost instantly.
If you do NOT receive a confirmation email:
(1) Please check your spam or junk folder in your email, you may have gotten one and it ended up there
(2) Please try logging back into eatcakegraphics.com and checking your shopping cart, if you're items are still in the cart, your order was not submitted for whatever reason
(3) Please email me directly, eatcakegraphics@gmail.com
Please note that I am the ONLY ONE that processes payments. If you happen to hit submit twice I can catch it, however your credit card MIGHT be AUTHORIZED (the bank will check that the amount is good) twice, but it will NOT be charged twice. I only charge credit cards once I'm about to mail your order.
Do you offer a paper catalog?
At this time I've decided not to offer a paper catalog. In the future I might again, but for now, I do not.
You used to offer Mounted Stamps, what happened?
Mounted stamps
I've made the decision to only offer UNMOUNTED stamps due to the time it takes to hand-cut, sand and index the wooden blocks.
Umounted stamps
Unmounted stamps are neatly trimmed rubber ONLY. These do NOT have wood blocks, cushion or any other kind of mounting material.
In order to use them you will need to provide either your own cushion or cling mounting foam. Because these are RUBBER stamps and not polymer (clear) they will not stick to blocks (clear or wood) by themselves.
For supplies you can go to www.rubberstampingdepot.com>
Are the stamps deep etched?
The stamps are NOT deep etched, they are just regular. If you're looking at the stamp from a side view, its how high the actual raised part of the image is. Some stamps are lower, some are higher. Honestly most of the time it doesn't make a difference. The only time it might is if there are large blank areas on the stamp (sometimes you can get ink on those areas which then can transfer to whatever you're stamping on) or if you're using pigment ink - they usually have squishier foam pads and if you press the stamp too hard in the pad you're going to get ink in areas you don't want to.
If you're having trouble try any of these:
(1) Lay the stamp image side up and press your stamp pad to the stamp, you can see where the ink is going and if you get ink in any of the unwanted areas you can wipe it off.
(2) You don't need a ton of pressure on the stamp to get a clear image. Use enough to make the impression but not so much that you're putting all your weight on it. Pressing too hard will also distort the fine lines of the image - they'll come out thicker.
(3) You can cut away any large blank areas of the stamp.
Are you going to offer digital stamps?
I do not plan to offer digital stamps.
Do you offer custom stamps?
I'm not able to offer custom stamps due to time constraints.
What is shipping going to cost?
Please see "Ordering" (orange tab on the banner) for shipping charges, stamp costs and payment types accepted. If you still have questions you can always email me, eatcakegraphics@gmail.com
What does Eat Cake Graphics look like?
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Eat Cake Graphics is a home based business. No retail storefront here, just a garage shared with furry pets and my husband. :)
The shelves shown to the left hold some of the images we offer. |
What's the process, from start to finish, in creating a rubber stamp?