Ordering

International Customers: I do apologize about the large international shipping rates but the post office seems to be having a rather drastic increase. I also cannot predict how long overseas orders will take to arrive - most come relatively quickly within a couple weeks, but on occasion they have taken 3-4 weeks.

*Many customers outside of the U.S. have asked that the customs form be marked as "gift". I cannot in good faith do this. I understand that custom charges can be expensive. I always round costs down to the nearest dollar and do not include shipping charges in the amount listed on the form.

Payments
My shopping cart uses Paypal to process credit card and e-check payment transactions, using HOLLY@EATCAKEGRAPHICS.COM as the payment address.

You can also send a check or money order through snail-mail using my mailing address:
EAT CAKE GRAPHICS
PO BOX 2735
HOLLISTER, CA 95024
USA

At this time I can NO LONGER process credit card transactions MANUALLY (over the phone) - so please, do NOT leave your credit card number in a voice message. If you are paying by a credit card you must do so through my website or if you call, I will have to send you a Paypal payment request which means I will need your email address.

Returns and Exchanges
In the event an incorrect item is sent to you, please contact us as soon as possible. We'll exchange or replace the item as needed and reimburse the return shipping costs.

Stamps
If you are not satisfied with our stamps you may return unused stamps within 10 days of receipt. We will either refund or exchange your stamps for new ones. Please contact us first before returning any items.

Please note that if the item we shipped is correct and you simply do not wish to keep it, you will be responsible for return shipping costs.

Quilt Patterns
All sales are final.